Nous is brought to you by Nous Living (referred to in these Terms as “we”, “us”,”our”, and “Nous” « Nous Living »). We are a limited liability company incorporated in the United Kingdom with our registered office at 167-169, Great Portland Street, London W1W 5PF, United Kingdom. Our Company Number is 15114712
Terms and Conditions
Nous (“Nous”) Terms and Conditions of Membership (“Conditions”)
These Conditions apply to all services ordered from or provided to you by Nous and by requesting services from Nous you agree that these conditions shall apply to those services and your order.
1.1 In these conditions, the following definitions apply:
These Terms & Conditions, constitute a legally binding agreement made between you and Nous, govern your access to, and use of, the Nous website, Members’ portal and mobile application, www.nousliving.com, any services that we may offer from time to time (together with our website, Members’ portal, and our App, our”Services”), and any other features or content (including any information, text, graphics, photos,comments, reviews, links, or other materials uploaded, downloaded or appearing on, or linked to the Services) offered from time to time by Nous in connection with the Services (collectively referred to as “Content”). Your access to and use of the Services is conditional on your acceptance of and compliance with these Terms. If you do not agree to these Terms, please refrain from using our Services.
Benefits: means the benefits made available to Members by Suppliers.
Conditions/ Terms: these terms and conditions as amended from time to time in accordance with clause 17.11.
Contract means the treaty for the provision of services which shall be governed by these Terms and Conditions.
Member: a person registered as a member.
Request: means a request placed by a Member with Nous for Nous to arrange the supply of goods and/or services from a third party on the Member’s behalf.
Services: means lifestyle management and concierge services provided by Nous to its Members as part of their Membership.
Supplier means a supplier engaged by Nous on behalf of and as agent for a Member to provide goods and/or services to that Member.
1.2 In these Conditions, the following rules apply:
(a) a person includes a natural person, corporate or unincorporated body (whether or not having separate legal personality);
(b) a reference to a party includes its personal representatives, successors or permitted assigns;
(c) a reference to a statute or statutory provision is a reference to such statute or statutory provision as amended or re-enacted. A reference to a statute or statutory provision includes any subordinate legislation made under that statute or statutory provision, as amended or re-enacted;
(d) any phrase introduced by the terms including, include, in particular or any similar expression, shall be construed as illustrative and shall not limit the sense of the words preceding those terms; and
(e) a reference to writing or written includes e-mails.
2.1 Our Services include recommending and procuring bookings for restaurants, travel, events and sourcing retail items. However, the Services that Nous provides are always evolving and the form and nature of the Services that Nous provides may change from time to time.
2.2 You are solely responsible for your use of the Services. You may use the Services only if you are at least 18 years of age. We do not knowingly market our services to children. You may only create a member profile with Nous if you are legally capable of forming a binding contract with Nous and are able to abide by and comply with these Terms. You may use the Services only in compliance with these Terms and all applicable local, state, national, and international laws, rules and regulations.
2.3 Our Services include Content, links, and goods and services provided by third parties. Please note that Nous is not responsible for the offerings of third parties. Please read sections 5, 6, 10, 11 and 12 below carefully.
3.1 In order to register, you are required to provide your Name, mobile telephone number, residential address, email address, a password, and any other informations the we may ask for. We may also vet members to ensure they are both eligible for membership and a suitable member for the Nous community.
3.2 All Membership applications are subject to acceptance by Nous at its sole discretion. Nous shall notify applicants in the event that his or her Membership application has been accepted. The Membership Committee’s decisions in this regard are final, and no explanation of why a prospective member has not been admitted need be given.
3.3 You confirm that all registration information and other personal details provided to Nous is, and will be, true and accurate. You are obliged to provide correct personal details when you apply for Membership. Failure to do so may invalidate your Membership and any subsequent transactions. Your responsibility to provide accurate information is a continuing obligation and you must notify Nous promptly in the event that any information provided by you in connection with your Membership changes.
3.4 Members are subject to background checks at our discretion throughout the application process, and while being a member. This is to protect the interest of the exclusive events and comply with security protocols.
3.7 Your Membership is personal to you. You are responsible for ensuring that no one (other than your personal assistant on your behalf, where applicable) uses your Membership.
3.8 All personal details you give to us through the Services will be collected and processed in accordance with our Privacy Policy.
3.9 Keeping your account information confidential
(a) You are solely responsible for keeping your registration and other personal details (including your email and password) for your account confidential. You are responsible for maintaining the confidentiality of your password and agree to notify us immediately if you suspect that any third party has used your account or had access to your password. You are responsible for any and all use of your account. We strongly recommend that you use a secure password which contains a minimum of 8 characters, including upper- and lower-case letters, numbers and symbols.
(b) You agree that you will not disclose your password to any other person or allow any other person to use your account, and you agree not to use the account, membership number, display Name, email address or password of another member of the Services at any time.
4.1 Membership fees and duration
(a) Your use of the Services is conditional on your paying in full our annual membership fees plus any applicable initiation fee (together, our “Fees”). The total Fees payable shall be confirmed to you prior to acceptance of your Membership application. The Fees shall be payable in full upon acceptance of your Membership application.
(b) You acknowledge that your payment of the Fees constitutes your express request for us to begin to supply you with the Services.
(c) Your membership is valid for 12 calendar months from the date when it is granted or renewed. We reserve the right to refuse to grant or renew membership in our sole discretion and for any reason. We are under no obligation to provide reasons for our acceptance or refusal of any application or renewal.
4.2 Payment of Fees
(a) Our Fees must be paid in full for each year of Membership prior to such Membership being granted or renewed.
(b) Our Fees may vary from time to time. In the event that the annual membership Fees varies from one year to the next, we will inform you of the change in advance or on the renewal date.
4.3 Refunds
(a) Subject to Clauses 4.5, 4.8 and 16.7, Membership Fees are non-refundable. Your initiation Fee covers our costs in setting up your Membership and is non-refundable in all circumstances.
(b) Once your membership has commenced, We do not offer refunds, credit notes or pro-rated fees except in the circumstances set out in clause 16.3 below (or as otherwise permitted by applicable law).
4.4 We reserve the right to limit the amount of requests a Member can make at our own discretion due to the tier of membership. The member may be required to upgrade for further access to the Services.
4.5 If, during the course of your current Membership, you wish to upgrade your Membership to a higher level of Membership or Nous reasonably requests you to upgrade your Membership based on your usage of the Services, the difference in price between the two categories of Membership will be payable on a pro rata basis. If you do not accept Nous’s request for you to upgrade your Membership then Nous reserves the right to cancel your existing Membership with immediate effect, in which case you will be entitled to a pro-rata refund in respect of the period from the date of cancellation until the end of the relevant Membership year for which you have paid Membership Fees.
4.6 Nous may at your request purchase goods or services on your behalf. In the event that we act as a credit agent in this regard, you hereby authorise Nous to deduct the credit sum from your Payment method immediately.
4.7 You have the right to cancel your Membership until the end of 14 days after the day on which we accept your Membership application (“Cancellation Period”) and we would ask that you inform us of your decision in formal writing.
4.8 If you cancel the Membership within the Cancellation Period, you will be reimbursed your annual membership fee, less deductions for initiation fee, and less the deduction for the services we have performed and expenses we incurred up until you informed us of your decision to cancel.
4.9 The total Membership Fees are due on acceptance of your Membership application and annually thereafter (the “Renewal Date”), and full payment will be taken by Nous annually in advance in accordance with the relevant invoice. Our Fees must be paid in full prior to such membership being granted or renewed.
4.10 Where you have provided us with details of a Payment Card or have authorised a direct debit mandate, you hereby expressly authorise Nous to automatically deduct collect renewal Membership Fees up to 28 days prior to or on your Renewal Date. Alternatively, you may be contacted directly in order to renew your Membership.
4.11 Your membership is valid for 12 calendar months from the date when it is granted or renewed, and will renew automatically. If you do not wish to renew your Membership you must notify us at least 30 days prior to your Renewal Date.
4.12 If you do not notify us in accordance with Clause 4.11, Nous reserves the right to recharge the then current Membership Fee in order to renew the Membership.
We reserve the right to refuse to grant or renew membership in our sole discretion and for any reason. We are under no obligation to provide reasons for our acceptance or refusal of any application or renewal.
4.13Memberships are non-transferable and cannot be paused or suspended.
4.14 All memberships start at a base level price; in some specific cases, the membership’s price structure may be readjusted and redesigned depending on the member’s needs, and for corporate memberships based on their business goals.
4.15 If you want to end the contract, without cause, before the renewal date or the anniversary of any subsequent renewal date, there will be no prorated refund for the fees already paid.
4.16 Nous (and its affiliated international offices) reserve the right to refuse to provide the Services should any payment due under these Conditions not be received.
5.1 Nous shall supply the Services to the Member during the Membership in accordance with the Member’s particular Requests, provided that Nous shall not be required to provide or facilitate the supply of goods and/or services that it deems at its sole discretion may violate applicable laws, standards and/or regulations or may offend taste and decency in the relevant jurisdiction.
5.2 Nous shall use its reasonable endeavours to meet any performance dates specified, but any such dates shall be estimates only and time shall not be of the essence for performance of any Services.
5.3 Nous shall have the right to make any changes to the Services which are necessary to comply with any applicable law or safety requirement, or which do not materially affect the nature or quality of the Services, and Nous shall notify the Member in any such event.
5.4 Services will be provided in English (and in other languages depending on the location of the Nous office during normal business hours).
5.5 Personal lifestyle managers’ core hours are between 9:00 and 5:30 PM (BST) Monday to Friday. Outside normal business hours (or as may otherwise be required from time to time), Member queries and/or Requests may be routed to an alternative Nous office for assistance. At such times, services will be provided in the English language, and Services that are offered outside of the Official Business Hours of Service and during the holidays will be subject to an additional surcharge fee.
5.6 Should your personal manager be unavailable for any reason, we will arrange a replacement to provide the services.
5.7 (a)Nous has the right to charge a discretionary amount on services: short notice, urgent, once-in-a-lifetime experiences, or very complex and unusual requests from Members. You will be notified of the fee before the service is rendered.
(b) Depending on the nature and the complexity of the request, the deadline, the number of people, and the level of assistance required, Nous will invoice the member for one or multiple fees if they require multiple concierge services, goods, and activities. The fees charged by Nous are, but no limited to, reservation fee, service fee, planning fee, last-minute/weekend fee, and research fee. Please note that all fees charge to you are non-refundable.
5.8 We reserve the right to add money on to the cost of goods and/or services we purchase on a member(s) or their guests behalf at our own discretion within reason to cover administration costs.
5.9 You acknowledge that Nous reserves the right to accept commissions upon the supply of products or performance of services by any Supplier.
5.10 Telephone calls to Nous may be monitored or recorded for training and quality control purposes.
5.11 Nous shall provide the Services using reasonable care and skill and, as far as reasonably possible, in accordance with your Requests and reasonable instructions from time to time.
5.12 We may need certain information from you so that we can supply the services to you, for example, your personal details, bank details, passport details, and social security number.
5.13 Ordering goods and services from third party suppliers. The terms in this section apply when, on your instruction, we:
(a) purchase goods and/or services or make bookings or reservations on your behalf from one or more supplier(s) that we have identified, recommended, sourced or otherwise selected for you, or that you have requested (a “Supplier”);
(b) facilitate your purchase of goods and/or services, or your making of any booking or reservation, from any Supplier by acting as an intermediary, conduit or booking platform, or by taking the relevant payment(s);
c) act as the agent of any Supplier to contract with you for the provision of goods or services, or to make any booking or reservation; or
d) undertake any other services that we have agreed from time to time,
Each a “Service”, and “Services” shall be construed accordingly. The purchases set out at a) to d) above shall be referred to in these Terms as “Purchases”.
5.14 The terms in this section 4 do not apply where we provide you with a link or other details for you to order goods or services from a Supplier direct and without any further involvement from us (if this is the case, please see clause 5.21 below).
5.15 In most cases, some separate terms and conditions (either in addition to, or instead of, this section 5) will apply to a Service. If so, we will make these separate terms and conditions clear to you before we agree the relevant Service.
5.16 We will pass on any special requests from members such as room location, special meals or assistance to the appropriate party, but we cannot guarantee that these will be available or provided.
5.17 Restaurants and clubs:
(a) When you use the restaurant booking service you hereby authorise us to debit your Payment Card for any deposit paid by us on your behalf to the restaurant which is forfeited as a result of your cancellation of the booking.
(b) When you use the restaurant booking service you agree that where you cancel a restaurant booking within 48 hours of the time the restaurant reservation is made you shall not be entitled to any refund of any monies paid to secure the booking including the return of any booking deposit.
(c) Nous reserves the right to deny restaurant requests from Members if Members repeatedly fail to honour their bookings or continuously violate cancellation policies.
(d) Please remember that members must remain responsible for their own dietary requirements at all times. If you have specific requirements that will need to be communicated to any restaurant or other service provider, please do so.
(e) Admission of Members to any club premises is at all times at the sole discretion of the club Supplier and Nous shall have no liability where a Member is refused admission to a club.
5.18 Tickets:
(a) Nous may be able to obtain “best tickets” for you in relation to sold out events, guest lists, party, concert, show, or experience through one of its ticket agent partners. Please note that by instructing Nous to obtain such tickets on your behalf you are agreeing to purchase tickets above face value and the total cost may include a service charge to Nous in respect of our provision of services to obtain the seats for you. Nous is not the seller of the tickets and is not responsible for fulfilment of your order.
(b) All such tickets and ticket agent partners (who shall be the seller in respect of the transaction) shall have their own terms and conditions (which we suggest you should read). Such terms and conditions are likely to include terms which state that sales of tickets are final and no refunds shall be issued after the purchase has been made. Nous shall not be able to provide you with any refund or obtain any such refund on your behalf.
(c) Tickets are not always physical tickets, and may take many forms including, and limited by, Names on guest list, virtual tickets and passes, e-tickets, invitations, being escorted into a venue by a representative.
(d) In the event of a show being cancelled directly by the artist/promoter, it may be possible to obtain a refund of the face value of the relevant tickets.
(e) Nous or its ticket agent partner will despatch your tickets through delivery agents at standard rates. Please note that Nous shall not be liable for any failure by delivery agents to deliver your tickets.
5.19 Travel :
(a) You agree that in relation to any travel arrangements which we are required to help arrange for you, you will be responsible for taking out adequate travel insurance for your journey.
(b) It is also your responsibility to that passport, (with at least 6-month validity beyond the date of your return), visas, inoculation and vaccination certificates, other necessary travel documents and other immigration requirements as are applicable to your journey, are in order before your travel begins. We do not accept any responsibility if you are unable to travel due to not complying with any such requirements.
(c) Travel to certain international destinations referred to on the Services may carry more risk than others. By listing information related to such destinations, Nous does not represent or warrant that travelling to such destinations is safe, recommended or without risk, and is not liable to you for any loss that arises from travel to such destinations.
(d) Nous cannot accept liability for your failure to comply with any of these requirements
5.20 Luxury Goods
(a) Nous procures products (automobiles, luxury watches, jewellery, handbags, haute couture, this list is not exhaustive) specially to order, and as such all product purchases are final.
(b) The member acknowledges that once an order has been placed it can not be canceled, even if it has been placed on behalf of the member.
5.21.
(a) Our Services contain links to websites, apps and other services which are operated and owned by third party service providers or retailers. Any third parties may charge a fee for their services, for which Nous will have no liability. Nous is not responsible for any content or other information provided by any third party.
(b) You will also be bound by the terms and conditions imposed by third parties with or through whom you book goods or services: please check these carefully, as we have no responsibility or liability for the terms and conditions of any third party.
6: PRICES, PAYMENT AND PAYMENT PROCESSING
6.1You are responsible for paying for all Services ordered via our Services, regardless of the beneficiary or beneficiaries of such Services. For example, if you book a table at a restaurant, you are responsible for paying the bill for that table (although of course guests may pay separately if they wish, in which case you will not be double-charged).
6.2 Some Services may be subject to acceptance or confirmation from the applicable Supplier. Although we try to ensure that all availability displayed on the Service is accurate, supplier or third-parties may cancel or amend bookings after they have been confirmed. We are not responsible for any cancelled or amended bookings.
6.3
(a)The price for any Services will be the price we advise you (by email, on our Members’ portal, app, over the telephone or in person) before we complete your order unless we have agreed another price in writing. Member will be responsible for any any applicable taxes and any associated costs. Prices may include fees charged by Nous and/or third parties as applicable (including, without limitation, third party suppliers and booking agents). We take reasonable care to ensure that the prices of Services advised to you are correct, but please see clause 6.4 below for what happens if we discover an error in the price of the Services you order.
(b) If the rate of any applicable taxes changes between your order date and the date we provide the Services, we will adjust the rate of the applicable tax that you pay, unless you have already paid for the Services in full before the change in the rate of tax takes effect.
6.4 Price changes in Services. It is always possible that, despite our best efforts, some of the Services we agree may be incorrectly priced. We will normally check prices before accepting your order so that, where the correct price of the Service at your order date is less than our stated price at your order date, we will charge the lower amount. If the correct price of the Service at your order date is higher than the price that we advised you (or we agreed in writing), we will contact you for your instructions before we accept your order. If we accept and process your order where a pricing error is obvious and unmistakable and could reasonably have been recognised by you as a mispricing, we may cancel the contract for the Service(s) in question, refund you any sums you have paid and not arrange for the Service(s) to be provided to you.
6.5 Payment requirements for Services.
(a) We may ask you to pay for your Services before we finalise your order, or we may ask you to pay by invoice (or a combination of the two).
(b) You must pay all amounts due for the Services (“Services price”) in full without set-off, counterclaim, deduction or withholding (except for any deduction or withholding required by law). We may at any time, without limiting any of our other rights or remedies, set off any amount owing to us against any amount payable by you to us, whether such liability is present or future, liquidated or unliquidated, and whether or not the liability arises under these Terms.
(c) If you think any payment or invoice for Services price is wrong please contact us promptly to let us know and we will endeavour to resolve the issue.
(d) Failure to pay for Services in accordance with these Terms may result in the termination of your membership. All payments for Services payable to us by you shall become immediately due and payable on termination of your membership for any reason.
(e) We can hold you legally responsible for the Services price and may begin legal proceedings to recover it together with any late-payment interest, legal fees and costs as far as we are allowed by law;
(f) Please also note that Nous reserves the right to charge interest at the rate of 2.5% per month over base rate compounded monthly on all overdue accounts.
6.6 Card payments
(a) If you pay for Services by card, you acknowledge and agree that we may pre-authorise your payment.
(b) If you pay for Services using the Portal and App, we will email you a copy of your receipt.
(c) In the event that your payment card is lost or stolen you agree that it is your responsibility immediately to contact the applicable card company in order to cancel your payment card.
(d) Payments through a Credit Card may incur an additional Convenience fee surcharge of 4% on the total amount.
6.7 With a prior arrangement with us you may make payment by bank transfer to our bank account.
6.8. We will accept payment in cryptocurrency only for specific services designated
as eligible for such.
6.9
(a)During the registration process, you must register a digital wallet.
(b) You agree, upon our request, to provide documentation confirming that the cryptocurrency payment was made from a digital wallet owned by you.
(c) You must be the owner of the digital wallet. For the avoidance of doubt, “Ownership” of a digital wallet means either you hold or have held on your behalf, the private keys associated with that digital wallet or that the provider of the digital wallet recognizes you, as owning the cryptocurrency associated with that digital wallet.
6.10 If you make payment in cryptocurrency from a digital wallet or account, you represent and warrant the following: (1) you own the digital wallet and the cryptocurrency used to make payment; (2) the digital wallet or account is not directly or indirectly hosted, operated, or otherwise controlled by anyone that is the subject of Sanctions or located, resident, or organized in a Sanctioned Jurisdiction; (3) the cryptocurrency or any other assets in the digital wallet or account used for the bid or purchase were not sourced from anyone that is the subject of Sanctions or located, resident, or organized in a Sanctioned Jurisdiction; and (4) your payment in cryptocurrency will not cause (or otherwise result in) us, Sellers, or anyone else to violate any Sanctions, antimoney laundering, anti-terrorism, anti-bribery or anti-corruption laws, or any other applicable laws.
(iv) Payment must be made from an account or digital wallet in your name maintained with one of the following platforms: (1) Coinbase Custody Trust; (2) Coinbase, Inc. (including Coinbase, Coinbase Pro and Coinbase Prime accounts); (3) Fidelity Digital Assets Services, LLC; (4) Gemini Trust Company, LLC; or (5) Paxos Trust Company, LLC., or other platforms approved by Nous. Partial payments from multiple digital wallets will not be accepted, and we may require you to provide documentation to confirm that you own the wallet used to make payment.
6.11
(a) Any payment in cryptocurrency must be made immediately upon receipt of the invoice from us, and payment must be made between the hours of 9:00am and 12:00pm Eastern Time, Monday through Friday (and not on a U.S. public holiday).
(b) The amount due will be the cryptocurrency equivalent at the time payment is made of the amount invoiced, and Member will be responsible for applicable network fees, taxes, transfers fees required to successfully conduct the transaction on the blockchain.
(c) All cryptocurrency payment are final and non refundable.
6.12 Partial payments from multiple digital wallets will not be allowed. If you purchase multiple Services, you may purchase one Service with payment from one digital wallet and another Service with payment from a different digital wallet or a different payment method, but this must be accomplished through two separate transactions paying the purchase price in full.
6.13 Once you initiate a cryptocurrency transaction, the transaction cannot be reversed; this is inherent in the nature of cryptocurrencies and not a policy set by us. You are responsible for verifying that you have sent the correct amount to the correct digital wallet address.
6.14 Failure to provide the right documents
(a) If in our opinion you do not satisfy our identification verification and registration procedures, including, but not limited to, completing any anti-money laundering and/or anti-terrorism financing checks we may require to our satisfaction, we may refuse your Membership or permit you to request a service, and terminate your Membership.
(b) For the avoidance of doubt, all purchase price payments will be due and made in cryptocurrency. The cryptocurrency accepted shall be determined by Nous in its sole discretion. You understand that the price of cryptocurrencies can be volatile and subject to upward and downward movements.
6.15 You agree that we may provide your digital wallet information to our service provider in order to execute the transfer.
If you have purchased a Services you represent that the digital wallet is not owned by or associated with (a) a citizen or resident of, or located in, a geographic area that is the target of sanctions or embargoes imposed by the European Union, the United Kingdom, the United Nations or the United States or (b) an individual, or an individual employed by or associated with an entity, identified on the US Department of Commerce’s Denied Persons or Entity List, the US Department of Treasury’s Specially Designated Nationals or Blocked Persons Lists, or the US Department of State’s Debarred Parties List, or similar lists promulgated by the government of the European Union, the United Kingdom, or the United Nations.
6.16 We may, in our sole discretion, refuse payment in cryptocurrency from any Member if we reasonably determine any of the Member’s representations or warranties are, or would be as a result of such payment, inaccurate, incomplete or breached.
6.17 If you fail to pay the taxes payable or otherwise fail to pay the Service in full from your digital wallet we will be entitled to do one or more of the following (as well as enforcing our right to any rights or remedies we have by law):
(a) We can charge you interest from the expiration of the payment period at a rate of 5% a year above the UK Lloyds Bank base rate from time to time on the unpaid amount due;
(b) We can hold you legally responsible for the Service price and may begin legal proceedings to recover it together with any late-payment interest, legal fees and costs as far as we are allowed by law;
(c) We can take what you owe us from any amounts which we may owe you (including any deposit or other part-payment which you have paid to us);
(d) We shall have no liability for any payment made by you in cryptocurrency that is not received by us for whatever reason.
6.18 Invoices
If we have agreed that you will pay by invoice, we may invoice you for Services any time after we have confirmed your order. You must pay each invoice immediately upon receipt of the invoice.
6.19 Fair Use Policy
(a) The Services we render to you are subject to a Fair Use Policy. In any given membership year, Requests requiring bespoke research on your behalf by the Nous team are limited in number. This numbers limit depends on the categories of Membership. From any given Members, once you have reached the maximum Requests based on your Membership’s category in a given year, such requests will no longer be serviced by Nous until your following membership year.
(b) We reserve the right to limit the amount of Requests a Member can make at our own discretion due to category of Membership. The Member may be required to upgrade for further access to the Services. Please see clause 4.5.
(c) All members are subject to our fair usage policy. Any member whose usage of service is above the 80th percentile across our Membership is liable, at Nous’s sole and absolute discretion, to have further Requests in that membership year declined.
6.20 Limitations in services
We reserve the right to refuse to service any Request, at our sole discretion. We are under no obligation to give a reason as to why we refuse, although we may from time to time. Examples of requests that we do not service includes, but are not limited to, adult entertainment, immoral or illegal requests, requests relating to firearms or controlled substances.
6.21 Payment processing
We use the third-party payment processors Stripe to process card payments. Stripe’s terms of service can be found here, and its privacy policy can be found here. By accepting our Terms, you are consenting to Stripe’s (as applicable) use of your personal data as set out in their privacy policies. You should read Stripe’s terms of business and privacy policies carefully and check that you are comfortable with them before making any card payments. We have no responsibility or liability omission of third-party payment processors, or for their terms of service or privacy policies.
You warrant that you have all necessary authorities to use the payment cards whose details you provide. In order to offer a seamless service, we require members to have one valid payment card saved with our payment processor(s) throughout the Subscription Term. You can add or remove additional payment cards at any time.
If you are issued a refund then please note that we will refund you the full payment we received after payment processing fees. These are subject to change by Stripe, our payment processor.
7.1
(a) Members may place Requests through the Members’ Portal, by e-mail, or telephone (which does not include text messages).
b) Telephone requests are limited, and only available for higher categories of memberships.
7.2 Nous, acting reasonably, reserves the right to withdraw any of the Services and/or to refuse to accept any Requests at its sole discretion.
7.3 If Nous is unable or not obliged to deal with any Request, it will inform the Member as soon as reasonably practicable.
7.4 You undertake that all details you provide to us for the purpose of booking, ordering or purchasing products or services are correct, that the bank details, debit, credit and/or Payment Card, digital wallet, is your own and that you have sufficient funds to cover the cost of the product or service and associated fees and taxes.
7.5 From time to time the procurement or provision of certain services, products or benefits may incur a Nous services fee or other fees and charge (of which you will be notified in advance, and which may vary between Nous offices) and in such event you hereby authorise Nous to debit your Payment Card with any such handling charges or, alternatively, to invoice you in respect of such fees or charges.
7.6 For Prices, Payment, and Payment Processing please see Section 6.
8.1 The Member acknowledges that the sales contract for the supply of goods and/or services made as a result of a Request is between the Member and the relevant Supplier and that Nous is not a party to such contract. Cancellation of contracts with Suppliers should be addressed with the Supplier directly and will be subject to the relevant Supplier’s policies.
8.2 If you wish to amend any request, Service, benefits after your order has been confirmed, you may need to discuss this with the Supplier direct. We cannot guarantee that the Supplier will be able to accommodate any changes.
8.3 If a Request for a specific product or service is not available, Nous may offer you substitute products or services of a similar description and standard. You may at your sole discretion refuse acceptance of such substitute products and/or services, and request a full refund in the event that payment has already been made to the Supplier for the unavailable product or service.
8.4 Nous shall not be liable for inaccurate or misleading descriptions of any products, services or Benefits on the Website, Members’ Portal, and App.
8.5 All purchases are final. Payment for all products and services shall be due immediately upon acceptance of the order by the relevant Supplier.
8.6 The Member further acknowledges that for goods purchased on his or her behalf by Nous directly from a Supplier, returns and exchanges will be subject to the terms and conditions of that Supplier and returns or exchange of goods purchased may not always be permitted.
In circumstances where Nous is asked to source a specific item for a Member, Nous may forward to the Member the supplier’s refund and exchange policy. Nous shall not be liable to the Member where a Supplier does not accept the return or exchange of an item.
8.7 Due to the nature of the product/service some services are strictly non-refundable.
8.8 It shall be the Member’s sole responsibility to retain all proof of return of goods to a Supplier, we recommend returning the goods by registered delivery, or by any other similar means of ascertaining the date of the return dispatch and tracking the return.
8.9 Where orders are delivered outside the EU, any applicable customs duties and sales taxes shall not be refundable through Nous. It shall be the Member’s sole responsibility to recover such monies. Nous shall have no liability for any items held by any customs or border agency.
8.10 In the case of premium courier services, if the Member is not at the specified Delivery address to receive their Order at the scheduled time, the Member may incur further charges for subsequent attempts to re-deliver the goods.
8.11 We may automatically issue your refund as credit linked to your membership with us that is automatically deducted upon your next payment with us. If you want a payment via bank transfer then please mention this in your refund request. This is capped at 10%.
8.12 All cryptocurrency payment are final and non refundable. Under special circumstances where the contract is cancelled due to an obvious and unmistakable pricing error, refunds of the sums that you have already paid for the service will be in fiat currency. The fiat currency equivalent at the time the refund is made of the amount(s) of cryptocurrency that you paid. In no circumstance will you be entitled to receive any appreciation on the value of the cryptocurrency that you provided to us as payment in connection with a refund.
9.1 Suppliers are responsible for providing you with the services, products and Benefits you Request us to order on your behalf from time to time. Nous shall communicate with Suppliers on your behalf unless it is more appropriate for you to contact the Supplier directly.
9.2 Suppliers may impose their own terms and conditions which, in every case apply to the supply of goods and/or services by that Supplier to you, and such terms and conditions shall be binding upon you at the time of order.
9.3 When we make introductions, we endeavour to choose Suppliers whom we feel might be suitable for you. However, any introductions we make should not be construed as an endorsement by Nous of such Supplier, or of any advice that such Supplier may give you, and you are responsible for ensuring the suitability of any third party with whom you deal (including checking the suitability, quality or merit of any goods or services that they may offer). This remains the case when Nous is acting as the agent and contracting on behalf of any such third party (a “Principal”).
9.4 In the case where we provide you with a link or other details for you to order goods or services from a Supplier direct and without any further involvement from us (please see clause 5.21 above).
9.5 Some products may be sold to you by an affiliate partner and/or external store, in which you are responsible for reading and agreeing to their own terms and conditions. You also understand that Nous takes no responsibility for orders made outside of this website and that you will be using their service at your own risk and free will.
9.6 Any purchases you make through Third- Party Websites will be through other websites and from other companies, and we take no responsibility whatsoever in relation to such purchases which are exclusively between you and the applicable third party. You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and you shall hold us harmless from any harm caused by your purchase of such products or services. Additionally, you shall hold us harmless from any losses sustained by you or harm caused to you relating to or resulting in any way from any Third-Party Content or any contact with Third-Party Websites.
9.7 When ordering a product or service or accessing a Benefit, you may be required to provide your Payment Card details or another payment method. If you request and authorise Nous to use your Payment Card in order to pay a Supplier for products or services, you acknowledge and agree that Nous shall have no liability or be responsible in any way whatsoever in respect of the use of your Payment Card/Payment Method provided that Nous acts in accordance with the instructions issued by you in relation thereof.
9.8 You acknowledge that the Benefits are subject to availability and may change from time to time without notice.
9.9 If Nous’s performance of any of its obligations under these Conditions is prevented or delayed by any act or omission by the Member or failure by the Member to perform any relevant obligation (Member Default):
(a) Nous shall without limiting its other rights or remedies have the right to suspend performance of the Services until the Member remedies the Member Default, and to rely on the Member Default to relieve it from the performance of any of its obligations to the extent the Member Default prevents or delays Nous’s performance of any of its obligations;
(b) Nous shall not be liable for any costs or losses sustained or incurred by the Member arising directly or indirectly from Nous’s failure or delay to perform any of its obligations as set out in this clause 9.9; and
(c) the Member shall reimburse Nous on written demand for any costs or losses sustained or incurred by Nous arising directly or indirectly from the Member Default.
9.10 In most cases, some separate terms and conditions (either in addition to, or instead of, instead of section 5) will apply to a Service. If so, we will make these separate terms and conditions clear to you before we agree the relevant Service.
10.1 Nothing in these Conditions shall limit or exclude Nous’s liability for:
(a) death or personal injury caused by its negligence, or the negligence of its employees, agents or subcontractors;
(b) fraud or fraudulent misrepresentation;
(c) breach of the terms implied by section 2 of the Supply of Goods and Services Act 1982 (title and quiet possession).or
(d) any other liability which cannot be excluded or limited under law.
10.2 Subject to clause 10.1:
(a) Nous shall not be liable to the Member, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profits, loss of business, depletion of goodwill and/or similar losses, loss of anticipated savings, loss of goods; or, loss of contract, or loss of use or, loss of corruption of data or information whether direct or indirect or, any special, indirect, consequential or pure economic loss, costs, damages, charges or expenses arising under or in connection with their Membership; loss to you which was not a reasonably foreseeable consequence of our breaching these Terms or otherwise failing to use reasonable skill and care in our provision of the Services; loss to you which was caused by the actions or omissions of any third party (including any third party to whom we may have introduced you); damage to your property,we will not be liable for damage which you could have avoided by following our advice to apply an update offered to you free of charge or for damage which was caused by you failing to correctly follow installation instructions or to have in place any minimum system requirements advised by us
and
(b) Nous’s total liability to the Member in respect of all other losses arising under or in connection with their Membership, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be limited to the total value of the Member’s annual Membership Fee.
10.3 User data. We will maintain certain data that you transmit to us for the purpose of managing the performance of the Members’ Portal, App or website, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Site. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.
10.4 Your contract for the supply of products or services is made with the relevant Supplier only. Nous acts as an agent for the Supplier and, unless expressly provided otherwise, all your rights and remedies are against the Supplier.
10.5 You acknowledge that any contract entered into by you with any Supplier is an independent contract. Nous hereby disclaims any and all liability for any act or omission of any Supplier or any loss incurred by you as a result of any act or omission of a Supplier whether or not arranged through the Nous.
10.6 Nous shall have no liability to you for any loss, damage, costs, expenses or other claims for compensation arising from Requests or any instructions supplied by you which are incomplete, incorrect or inaccurate or arising from their late arrival or non-arrival, or any Member Default.
10.7 Nous shall not be liable to you or be deemed to be in breach of these Conditions by reason of any delay in performing, or any failure to perform, any of Nous’s obligations in relation to the Services, if the delay or failure was due to any cause beyond Nous’s reasonable control.
10.8 Except as expressly set out in these Conditions, all warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from these Conditions.
10.9 This Section 10 shall survive termination of these Conditions.
This section of the terms is important and you should read it carefully.
11.1 Except as expressly provided in these Terms, Nous and its affiliates disclaim, to the maximum extent permitted by law, all warranties, representations, guarantees and conditions in respect of the Services, whether express or implied.
11.2 We are not liable to you for any inability to access the Services at any time, for any reason beyond our control (including but not limited to any planned or unplanned downtime, or any outages on networks (including mobile networks) or when you are not in an area supported by mobile coverage).
11.3 Some Content provided to members is done so via third parties and We are not liable for any inaccuracies or omissions contained therein.
11.4 We are not liable for the actions or omissions of any third parties (including any third party to whom we may have introduced you). You should always check the suitability of any third party with whom you deal, including your agreement with their terms and conditions. Please see section 5, 9 and 10 above for further details.
11.5 Travel to certain international destinations referred to on the Services may carry more risk than others. By listing information related to such destinations, Nous does not represent or warrant that travelling to such destinations is safe, recommended or without risk, and is not liable to you for any loss that arises from travel to such destinations. See clause 5.19 (c)
11.6 Members must remain responsible for their own dietary requirements at all times. If you have specific requirements that will need to be communicated to any restaurant or other service provider, please do so. See clause 5.17 (d)
This section of the terms is important and you should read it carefully.
You shall indemnify us and keep us fully indemnified on demand from and against all liabilities, costs, expenses, damages and losses, legal costs (calculated on a full indemnity basis) and all other reasonable professional costs (including costs of defence of claims, suits or proceedings brought by third parties)) and expenses suffered or incurred by us arising out of or in connection with your unauthorised use of the Services, the Content, your breach of these Terms and/or as a result of your violation of these Terms and/or as a result of your violation of any applicable laws or regulations.
13.1 Nous hereby grants you a worldwide, royalty-free, revocable, non-sub-licensable, non-assignable and non-exclusive licence to use the Services (which will include future updates made available to you from time to time provided that you understand that such updates may be subject to additional terms notified to you at the time that such update is made available), subject to these Terms. This licence is for the sole purpose of enabling you to use and enjoy the benefit of the Services as provided by Nous, in the manner permitted by these Terms.
13.2 The rights in the Service are licensed, not sold to you. Except to the extent permitted by applicable law, you may not copy, reproduce, republish, disassemble, decompile, reverse engineer, adapt, alter, edit, re-position, rebrand, change, distribute, lend, hire, sub-license, rent, make a derivative work from the Services.
13.3 Access to the Services is permitted on a temporary basis, and we reserve the right modify, restrict access to, withdraw or amend all or parts of the Services without notice (although, where possible, we will endeavour to give you prior notice). We will not be liable if for any reason the Services are unavailable at any time or for any period for reasons beyond our control.
13.4 You are responsible for making all arrangements necessary for you to have access to Services. You are also responsible for ensuring that all persons who access Services through your internet connection are aware of these Terms, and that they comply with them.
13.5 Nous retains the right to set reasonable limits on use and storage from time to time. We will try to give you notice of this wherever possible.
14.1 Our rights in the Content and Services
(a) All rights (including copyright, trademarks and other intellectual property rights), title, and interest in and to the Services and the Content including but not limited to all information, data, text, maps,graphics, the “look and feel”, logos, icons, trademarks, images, video clips, sound clips, editorial content, notices, data compilations, page layout,selection or arrangement of the contents of the Services, and the underlying code and software in the Services are and will remain the exclusive property of Nous and its licensors. The Services are protected by copyright, trademark, and other laws and treaties around the world. All such rights in the Services, Content (excluding Content provided by members of the Services) and related material are reserved.
(b) Nothing in the Terms gives you a right to use commercially the Nous or Nous Living or Nous Name or any of the Nous or Nous Living trademarks, logos, domain Names, or other distinctive brand features. Other logos and product and company Names mentioned in these Terms may be the trademarks of their respective owners.
14.2 Prohibition on copying
(a) You must not copy any part of the Content, with a view to creating or compiling any form of collection, compilation, directory or database unless we provide you with our prior express written consent to do so.
(b) If you copy or download any part of the Services or Content in breach of these Terms, your right to use the Services will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
(c) You may print off one copy, and may download extracts, of any page(s) from our Services for your personal reference and you may draw the attention of others within your organisation to material posted on our Services. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
15.1 You agree that you will not use the Services:
(a) in any way that violates any local, national or other laws or regulations (including applicable data privacy, export and re-export control laws and regulations) or any order of a court in any relevant jurisdiction;
(b) to sell any of your business’ goods or services unless with our prior written consent and/or as an authorised supplier partner;
(c) in any way that infringes the rights of any person or entity, including but not limited to their copyright, trademark or other intellectual property rights, or other privacy or contractual rights;
(d) to distribute advertisements of any kind (other than with our prior written consent) or otherwise communicate any false or misleading material or messages of any kind;
(e) in any way that intentionally or unintentionally harasses, annoys, threatens or intimidates any other member;
(f) in any way that promotes or incites, whether intentionally or unintentionally, racism, bigotry, hatred or physical harm of any kind;
(g) in any way that is abusive, defamatory, inaccurate, obscene, offensive, fraudulent, objectionable or sexually explicit;
(h) to solicit, provide or promote illegal or unlawful activities or in any way which may lead to the encouragement, procurement or carrying out of any unlawful or criminal activity or which may cause any harm, distress or inconvenience to any person;
(i) to access, tamper with, cause damage to, oruse non-public areas of the Services, Nous’s computer systems, servers or equipment or the technical delivery systems of Nous’s providers;
(j) to access or attempt to access any data of other members of the Services or to penetrate any of the security measures relating to the Services, or to probe, scan, or test the vulnerability of any system or network or breach or circumvent any security or authentication measures;
(k) in any way that intentionally or unintentionally deceives, defrauds or swindles any other member;
(l) to introduce any malware, virus or other harmful software program that intentionally or unintentionally damages or interferes with the operation of the Services, including but not limited to cancel bots, denial of service attacks, time-bombs, worms, Trojan horses, viruses or any other maleficent software or hardware;
(m) interfere with, or disrupt, (or attempt to do so), the access of any member, host or network including, without limitation, sending a virus, overloading, flooding, spamming or mail-bombingthe Services, or by misusing the Services so as to interfere with or create an undue burden on the Services;
(n) You must not attack the Website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities, and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Website will cease immediately.
(o) to copy, modify, transmit, display, perform, create derivative works from, re-sell or distribute any Content, information, software, products or services obtained through the Services;
(p) for any commercial purposes (except with our prior written consent, or as specifically permitted by these Terms)
(q) to bypass measures used to prevent or restrict access to the Services;
(r) to gain unauthorised access to the Services, the server on which the Services is stored or any server, computer or database connected to the Services;
(s) to forge any TCP/IP packet header or any part of the header information in any email or posting, or in any way use the Services to send altered, deceptive or false source-identifying information;
(t) to scrape, deep-link, crawl or spider or otherwise use the Services for phishing, spamming, trolling or any unauthorised(commercial) purpose (except as specifically permitted by these Terms); or
(u) to promote or support or solicit involvement in any political platform or cause, religion (recognised as organised or unorganised), cult or sect of any kind; or
(v) for any other purpose that is not permitted by these Terms.
(w) Sell or otherwise transfer your profile.
15.2 (“Unauthorised Purpose”).
While we will do what we can to protect the security of your Member Content and account, we cannot guarantee that unauthorised third parties will not be able to defeat our security measures. You shall promptly notify Nous of any actual or suspected unauthorised third-party access to your account. You shall co-operate with, and assist, us in any action or proceedings by us to prevent or otherwise deal with any unauthorised receipt, access or use of your account by any third party. We may suspend or stop providing our Services to you if you do not comply with our Terms or policies or if we are investigating suspected misconduct.
16.1 These Conditions shall take effect and be binding upon the Member and Nous Living Limited company upon acceptance by Nous of your Membership application. These Conditions shall be applicable for the duration of your Membership and shall only cease to have effect upon the expiry or termination of your Membership. You agree that your only rights and remedies under these Conditions shall be against Nous Living Limited company and no other entity.
16.2 Termination by NOUS
We reserve the unconditional and absolute right to suspend, withdraw, terminate, amend or restrict access to some parts of the Services, or to the Services entirely, to you at any time immediately without notice for any reason, and without liability to you, including (without limitation) in circumstances where:
a) we have reasonable grounds to suspect unauthorised or fraudulent use of the Services;
b) we reasonably suspect that you have not complied with these Terms (including not making any Payment/payment of Fees when they fall due);
c) we reasonably suspect a breach of confidentiality or infringement of our intellectual property rights by you or a third party;or
d) you or another Member you have recommended is suspected or found to have committed a criminal offence or has otherwise used the Services for any Unauthorised Purpose;
16.3 Termination by you
You may terminate the Services immediately if:
a) we have told you about an upcoming material change to the Services or these Terms and you notify us in formal writing that you do not agree with such change prior to such change coming into effect;
b) we have suspended supply of the Services for technical reasons, or notify you we are going to suspend them for technical reasons, in each case for a period of more than 6 months;
c) there is a risk that supply of the Services may be significantly delayed because of events outside our control;or
d) you have a legal right to end the Services and/or your membership because we have breached a material term of or agreement which is not capable or remedy.
16.4 To end the contract, you must inform us of the decision by a clear formal statement.
You shall compensate us if you break the contract. We may deduct or charge you reasonable compensation for the net costs we will incur as a result of your breaking the contract.
16.5 On termination of these Terms (for whatever reason) all licenses and rights granted to you in relation to the Services shall immediately come to an end.
16.6 If we terminate these Terms on any of the grounds listed at section 16.2 above you will not be entitled to future membership of the Services and you may not benefit from the Services in any way (including but not limited to by using our Services indirectly as a guest or beneficiary of another member).
16.7 Nous reserves the absolute right to cancel or suspend your Membership where it has reason to do so. If Nous cancels your Membership, where it is reasonable to do so Nous shall refund the balance of the current annual Membership Fee on a pro rata basis in respect of the unexpired period to which the annual Membership Fee relates.
17: GENERAL
17.1 Assignment and subcontracting:
(a) Nous may at any time assign, transfer, charge, subcontract or deal in any other manner with all or any of its rights under these Conditions and may subcontract or delegate in any manner any or all of its obligations under these Conditions to any third party or agent.
(b) The Member shall not, without the prior written consent of Nous, assign, transfer, charge, subcontract or deal in any other manner with all or any of its rights or obligations under these Conditions.
17.2 We may transfer any of our rights or obligations under these Terms to any third party but if we do so we will ensure that any company to whom we transfer our rights or obligations will continue to honour your rights under them.
17.3 These Terms are the entire and exclusive agreement between Nous and you regarding the Services (excluding any services for which you have a separate agreement with Nous that is explicitly in addition or in place of these Terms), and these Terms supersede and replace any prior agreements between Nous and you regarding the Services. No other person shall have any rights to enforce any of its terms.
17.4 You acknowledge that you have not, in agreeing to these Terms, relied on any representation, warranty or undertaking not expressly incorporated in them.
17.5 Waiver:
(a) A waiver of any right under these Conditions is only effective if it is in writing and shall not be deemed to be a waiver of any subsequent breach or default. No failure or delay by a party in exercising any right or remedy under these Conditions or by law shall constitute a waiver of that or any other right or remedy, nor preclude or restrict its further exercise. No single or partial exercise of such right or remedy shall preclude or restrict the further exercise of that or any other right or remedy.
(b) Unless specifically provided otherwise, rights arising under these Conditions are cumulative and do not exclude rights provided by law.
17.6
(a) The failure of, or delay by, Nous to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision
(b)The Services are licensed personally to you and you may not assign, license, sub-license or transfer any right or obligation of these Terms to any third party without our prior written consent.
17.7 Electronic communications, transactions, and signatures. Visiting the website, Members’ portal, app, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email, Members’ portal, and on the app, website, satisfy any legal requirement that such communication be in writing. you hereby agree to the use of electronic signatures, contracts, orders, and other records, and to electronic delivery of notices, policies, and records of transactions initiated or completed by us or via the website, Members’ Portal, or App. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.
17.8 Members’ Code of Conduct
(a) Members and their guests are expected to behave in a manner that does not damage the reputation of themselves and Nous.
(b) Members shall refrain from any behaviour that can be described as rude, obscene, offensive, ill-mannered, disrespectful, disorderly, disturbing, disrupting, interrupting, or any illegal activity, which may cause an inconvenience to others or hinder the normal business activity of the Company, directors, employees, business partners and/or suppliers. Or;
Any other behaviour compromising the professional image of Nous and its well-deserved branding, reputation, quality, integrity, and fair dealing.
17.9 Data privacy
Please refer to our privacy policy for information on how we protect your data.
17.10 Severance:
(a) If a court or any other competent authority finds that any provision of these Conditions (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision shall, to the extent required, be deemed deleted, and the validity and enforceability of the other provisions of these Conditions shall not be affected.
(b) If any invalid, unenforceable or illegal provision of these Conditions would be valid, enforceable and legal if some part of it were deleted, the provision shall apply with the minimum modification necessary to make it legal, valid and enforceable.
(c) Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and erect.
17.11 Variation: Nous may vary these Conditions from time to time and will notify you of any changes in a timely manner. We will also notify you of any changes to these Terms via an e-mail to the email associated with your account. Your continued use of your Membership constitutes acceptance of such variations to these Conditions.
17.12. A person who is not a party to these Conditions shall not have any rights under or in connection with it.
17.13 No partnership: Nothing in these Conditions is intended to, or shall be deemed to, constitute a partnership or joint venture of any kind between any of the parties, nor constitute any party the agent of another party for any purpose. No party shall have authority to act as agent for, or to bind, the other party in any way.
17.14 Governing law and jurisdiction: These Conditions, and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims), shall be governed by, and construed in accordance with, English law, and the parties irrevocably submit to the exclusive jurisdiction of the courts of England and Wales.
Contact:
Nous Living
167-169 Great Portland Street, London, W1W 5PF
info@nousliving.com
